When you use our platform or services, or engage with us in other ways, we may periodically ask for additional information related to the data we have already gathered about you as part of our ongoing relationship. Name, date of birth, address, phone number, email address, occupation, and any other information shared as identification or address proof are just a few examples of the data we may collect from users who sign up, register, or use our platforms. Furthermore, it might include private information about you, such as your password, or details of your bank account, credit card, debit card, or another payment method (so that you can use specific Platform features to help you with your shopping experience). Periodically, you might give us information about your preferences, browsing history, voicemails, call history, purchasing patterns, and other things.
Our main goal is to provide you with a safe, efficient, seamless, and customized experience. This allows us to better understand your needs and tailor our Platform to meet them, while also ensuring that you have a safer and easier time using it. Generally, you are free to browse the Platform without revealing any personal information about yourself and in an anonymous manner. Once you provide us with your personal information, you are no longer anonymous to us. Which fields are required and which ones are optional are as clear as possible. You may choose not to provide information at any time by choosing not to use a particular service or feature on the Platform. We may monitor the preferences, purchasing patterns, and other information you choose to share on our platform. We use this information to gather information about the demographics, interests, and behavior of our users so that we can better understand and serve them. This information is gathered and assessed as a whole. Your IP address, the URL you just left (whether or not it was on our Platform), the URL you visit next (whether or not it was on our Platform), details about your web browser, and the URL you just came from may all be included in this data. If you sign up for our loyalty program or take part in a third-party loyalty program that we provide, we will collect and store your personal information, such as your name, contact information, email address, communication address, date of birth, gender, zip code, lifestyle details, demographic information, and employment information.
You or a third-party business partner that operates platforms where you can accrue loyalty points for purchasing services has provided us with this information. We’ll also keep track of the information you exchange with the Platform and other platforms used by our business partners. When a thirdparty business partner obtains your personal information directly from you, you will be subject to their privacy policies. Because we cannot be held responsible for their privacy practices or the information contained in them, we ask that you read their privacy policies before providing any information. If you create an account with us or do business with us, we may need additional information from you, such as your billing address, credit card number, expiration date and other payment instrument information, in order to provide services, enable transactions, or refund canceled transactions. If you choose to post messages on our message boards, private messages, pictures, the gift card message box, chat rooms, or other message areas, or if you use voice commands to shop on the Platform, we may collect the information you provide. When posting such messages, private information, images, and reviews, please exercise caution because they will be accessible to the public and might be read by others as well. We retain this information for as long as necessary to resolve disputes, provide customer support, conduct internal research, and troubleshoot problems, in accordance with the law. If you send us personal letters or emails, or if other users or third parties contact us about your use of the Platform or your postings there, we may compile information about you into a file. While you can browse some areas of our Platform without registering, some activities (such as placing an order, using our online content or services, or participating in any events) do require registration. You might receive offers based on your preferences, past purchases, or interests if your contact information is used. If you ever receive an email or a call claiming to be from Mindgroom Career Counseling, please do not give out any sensitive personal information, such as your debit/credit card PIN, net-banking password, or mobile banking password. You won’t ever receive a request for such information from Mindgroom Career Counseling or our associated partners. If you’ve already disclosed such information, you should immediately inform the appropriate law enforcement agency.
We use personal information to carry out your service request. If we decide to use your personal information for marketing, you will have the choice to object. We use your personal information to support safe service practices, help sellers and business partners process and complete orders, enhance customer experience, resolve disputes, troubleshoot issues, collect money, determine consumer interest in our services, inform you about offers and updates both online and offline, accommodate your preferences, find and prevent error, fraud, and other illegal activity, and uphold our terms. In order to: send you order-related marketing correspondence, we will ask for your permission to access your text messages (SMS), contacts in your address book, camera, photo gallery, location, and device information. You are aware that denying us permission could prevent you from using these services. As part of our ongoing efforts to improve our service offerings, we collect and analyze demographic and profile information about users’ activity on our Platform. We recognize you and use your IP address to administer our Platform and spot problems with our server. Your IP address is also used to locate you and gather broad demographic information about you. On occasion, we might ask you to take part in surveys that are conducted by us or a different market research company. Your name, contact information, gender, date of birth, demographic information (such as your zip code, age, or income level), and other details about your interests, home or lifestyle, purchasing patterns, or previous preferences could all be requested in these surveys. Data collection for the survey may include recording audio or video. You must voluntarily participate in these surveys if you wish to. We use this information to tailor your experience on our platform by showing you content we think you’ll find interesting and displaying content based on your preferences.
Links on our website can take you to other websites that may track your personal information. We have no control over the content or privacy practices of the websites that are linked to Mindgroom Career Counseling.
To prevent misuse, loss, or unauthorized access to your personal information, we implement reasonable security practices and procedures. Every time you access your account information, you have the choice of doing so through a secure server. Unfortunately, due to factors beyond our control, information transmission is not completely secure. We use industry-recognized security measures and frequently update our systems to guard against hackers and the spread of viruses that could compromise your personal information. Users of the platform acknowledge the security implications of data transmission over the internet and the World Wide Web, despite the fact that complete security cannot always be guaranteed. As a result, using the platform will always come with some inherent risks. Users are responsible for keeping their login and password information secure.
Third-party ad networks deliver advertisements when you visit our platform. In order to deliver advertisements for services you might be interested in, these businesses may use information about your visits to this Platform and other websites but not your name, address, email address, or phone number.
We don’t keep your personal information any longer than is required to achieve the goals for which it was collected or as required by any relevant laws. Nevertheless, we reserve the right to retain your personal information if we are required to do so by law if we must adhere to any applicable statutory or regulatory retention requirements if we believe it might be necessary to prevent fraud or other abuse in the future, if it will aid Mindgroom Career Counseling in the defense of legal claims, or if we have other good reasons to do so. We may continue to store your information in an anonymous format for analytical and research purposes.
If you have any queries, worries, or grievances about how your personal information is gathered or used in accordance with this privacy statement, kindly contact us using the information provided above.